Charity FAQs | Sure Betts HR

Experience & Sector Knowledge

✅ Yes, I specialise in supporting small and medium-sized charities, and understand the challenge of balancing mission-driven work with employment law compliance. I've worked with organisations like Ipswich Community Media, Out Loud Music and Brighten the Corners, The Lucy Rayner Foundation, Hope Rescue, Rain Rescue, ActionAid and The Birmingham Hippodrome to build effective people strategies and provide operational support.
✅ Absolutely! I've helped charities improve HR processes, navigate funding-related restructures, and put in place safeguarding and other effective, but not over-detailed, people policies. You can read examples on my Case Studies page.
✅ I know charities often rely on grant funding, volunteers, contractors and part-time employees, which makes workforce planning and compliance more complex. I make sure policies align with both employment law and charity governance expectations.

✅ Yes, I offer guidance on managing both employees and volunteers, including contracts, role expectations, and dispute resolution.
✅ Yes, I make sure your safeguarding policies are up to date and compliant with Charity Commission and employment law requirements.
✅ Yes, I run HR training sessions for trustees and leadership teams, helping them understand their legal obligations and best practices for managing people effectively.
✅ I guide you through redundancy processes with legal compliance and sensitivity, ensuring fairness while minimising disruption to your team and beneficiaries.

✅ Yes, I provide audits, contract reviews, and ongoing advice to ensure you meet all legal requirements, including those specific to charities.
✅ I support charities in creating robust safeguarding and whistleblowing policies and advise on managing DBS checks to ensure compliance.
✅ Yes, I tailor contracts to fit different funding models, ensuring clarity on employment rights, renewals, and terminations.

✅ Yes, I offer charity-friendly pricing, including one-off consultations, pay-as-you-go support, and retainers for small organisations.
✅ My retainers are designed to give you peace of mind with affordable, ongoing support. I offer different levels of service, including unlimited phone and email advice for a fixed monthly fee. A reasonable use policy does apply though.
✅ I provide expert HR support at a fraction of the cost of hiring a full-time HR professional. You get the flexibility of expert advice when you need it, without the overheads of a permanent hire. Retained packages start from £299+VAT per month, whereas employing someone like me in house full time as an HR Manager would cost around £50-£60K per annum.

✅ Yes, I develop HR policies that align with your organisation’s ethos and sector-specific needs, ensuring they support your culture and goals. I really don’t like copying and pasting policies that are better suited to the corporate world and giving them to charity clients as I know they’re not a good fit.
✅ I offer both! Whether you need a one-off consultation or ongoing HR support, I have flexible options that suit your needs and budget.
✅ Yes, I offer remote HR support but can also provide on-site support for key meetings, training, or sensitive HR issues.

✅ Yes. I help charities find affordable, easy-to-use HR systems to manage payroll, leave and compliance. I'm a Breathe HR partner, but I'm happy to help you find whichever system is right for your charity.
✅ Yes, I design volunteer onboarding processes that ensure clarity on roles, responsibilities, and safeguarding.

✅ I track key HR metrics like employee retention, compliance risks, and grievance/absence reduction. More importantly, I help you build a positive workplace culture that supports your mission meaning there’s less chance that your staff will want to leave to work elsewhere.
✅ I combine deep HR expertise with a strong understanding of the charity sector. My approach is practical, no nonsense, budget-friendly, and always aligned with your mission-driven work.