Charity FAQs | Sure Betts HR

Experience & Sector Knowledge

✅ Yes, we specialise in supporting small and medium-sized charities, understanding the challenges of balancing mission-driven work with employment law compliance. We have worked with organisations like Ipswich Community Media, Out Loud Music and Brighten the Corners, The Lucy Rayner Foundation, Hope Rescue, Rain Rescue, Action Aid and The Birmingham Hippodrome to build effective people strategies and provide operational support.
✅ Absolutely! We’ve helped charities improve HR processes, navigate funding-related restructures, and implement safeguarding and other effective, but not over detailed people policies. You can read our case studies at the bottom of the home page.
✅ We know charities often rely on grant funding, volunteers, contractors and part-time employees, making workforce planning and compliance more complex. We ensure policies align with both employment law and charity governance expectations.

✅ Yes, we offer guidance on managing both employees and volunteers, including contracts, role expectations, and dispute resolution
✅ Yes, we ensure your safeguarding policies are up to date and compliant with Charity Commission and employment law requirements.
✅ Yes, we run HR training sessions for trustees and leadership teams, helping them understand their legal obligations and best practices for managing people effectively.
✅ We guide you through redundancy processes with legal compliance and sensitivity, ensuring fairness while minimising disruption to your team and beneficiaries.

✅ Yes, we provide audits, contract reviews, and ongoing advice to ensure you meet all legal requirements, including those specific to charities.
✅ We support charities in creating robust safeguarding and whistleblowing policies and advise on managing DBS checks to ensure compliance
✅ Yes, we tailor contracts to fit different funding models, ensuring clarity on employment rights, renewals, and terminations.

✅ Yes, we offer charity-friendly pricing, including one-off consultations, pay-as-you-go support, and retainers for small organisations.
✅ Our retainers are designed to give you peace of mind with affordable, ongoing support. We offer different levels of service, including unlimited phone and email advice for a fixed monthly fee. A reasonable use policy does apply though.
✅ We provide expert HR support at a fraction of the cost of hiring a full-time HR professional. You get the flexibility of expert advice when you need it, without the overheads of a permanent hire. Retained packages start from £249+VAT per month, whereas employing us in house full time as an HR Manager would cost around £50-£60K per annum.

✅ Yes, we develop HR policies that align with your organisation’s ethos and sector-specific needs, ensuring they support your culture and goals. We really don’t like copying and pasting policies that are better suited to the corporate world and giving them to charity clients as we know they’re not a good fit.
✅ We offer both! Whether you need a one-off consultation or ongoing HR support, we have flexible options that suit your needs and budget.
✅ Yes, we offer remote HR support but can also provide on-site support for key meetings, training, or sensitive HR issues.

✅ Yes, we help charities find affordable and easy-to-use HR systems to manage payroll, leave, and compliance. We are a Breathe HR partner, (link) but are open to helping our charity clients find the system that’s right for them.
✅ Yes, we design volunteer onboarding processes that ensure clarity on roles, responsibilities, and safeguarding.

✅ We track key HR metrics like employee retention, compliance risks, and grievance/absence reduction. More importantly, we help you build a positive workplace culture that supports your mission meaning there’s less chance that your staff will want to leave to work elsewhere.
✅ We combine deep HR expertise with a strong understanding of the charity sector. Our approach is practical, no nonsense, budget-friendly, and always aligned with your mission-driven work.